Privacy policy

Effective Date: 15 January 2025

Speediance South Africa (“Speediance”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, and applicable international data-protection laws.

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1. Information We Collect

We may collect the following personal information when you interact with us:

• Full name

• Email address

• Phone number

• Delivery and billing address

• Payment information (processed securely by our payment partners)

• IP address and device information

• Order history and product preferences

• Website activity and analytics data

We only collect information that is necessary to provide our services.

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2. How We Use Your Information

Your information is used to:

• Process and deliver orders

• Provide customer support

• Process payments

• Send order confirmations and service updates

• Improve our website and customer experience

• Send marketing communications (only if you opt in)

• Comply with legal and regulatory requirements

We do not sell or rent your personal information.

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3. Payment Processing

All payments on Speediance South Africa are handled by secure, PCI-compliant third-party payment providers.

We do not store or have access to your full credit card or banking details.

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4. Data Sharing

We may share your information with trusted partners only when necessary, including:

• Payment processors

• Delivery and logistics providers

• Installation and technical support teams

• IT and website hosting providers

• Legal or regulatory authorities when required by law

All partners are contractually obligated to protect your data.

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5. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information against:

• Loss

• Unauthorized access

• Misuse

• Disclosure

Your data is stored on secure servers with restricted access.

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6. Your Rights Under POPIA

You have the right to:

• Request access to your personal data

• Request correction of incorrect data

• Request deletion of your data

• Withdraw consent for marketing

• Lodge a complaint with the Information Regulator

To exercise your rights, email:

support@speediance.co.za

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7. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website performance

• Remember your preferences

• Track anonymous analytics

You may disable cookies in your browser, but some site features may not work properly.

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8. Marketing Communications

If you opt in to receive emails or messages from us, you may unsubscribe at any time via the link provided or by contacting us directly.

We do not send spam.

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9. International Data Transfers

Some of our service providers may be located outside South Africa.

When this happens, we ensure your data is protected by legally binding agreements and international security standards.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

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11. Contact Information

If you have any questions or concerns about your data, contact:

Speediance South Africa

Email: support@speediance.co.za