Shipping policy
Effective Date: 25 January 2025
Speediance South Africa is committed to delivering your Gym Monster 2 safely, professionally, and on time. This Shipping Policy explains how delivery, handling, and installation are managed.
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1. Delivery Areas
We currently ship to all major metropolitan and regional areas within South Africa.
For remote or outlying locations, delivery times and installation availability may vary. Our team will confirm logistics after your order is placed.
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2. Order Processing
Once payment has been received and confirmed, orders are processed within 1–3 business days.
After processing, our logistics team will contact you to arrange delivery and installation (if applicable).
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3. Delivery Timeframes
Typical delivery timeframes are:
• Major cities: 2–3 business days
• Regional areas: 5–6 business days
These are estimates and may vary depending on stock availability, location, and courier schedules.
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4. Delivery & Installation
The Speediance Gym Monster 2 is a large, professional-grade piece of equipment.
Delivery includes:
• Transport to your address
• Placement in the desired room (where access allows)
If installation or setup is included with your order, our team will schedule this separately.
You must ensure:
• Clear access to the delivery area
• Doorways, elevators, and staircases can accommodate the equipment
• Someone is present at the time of delivery
Failed delivery attempts may incur additional charges.
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5. Delivery Delays
Speediance South Africa is not responsible for delays caused by:
• Courier or freight partners
• Weather conditions
• Access restrictions
• Incorrect delivery information
• Force majeure events
We will always keep you informed if any delays occur.
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6. Risk & Ownership
Ownership of the product transfers to you once the item has been delivered and signed for.
Please inspect your order upon delivery and report any visible damage immediately.
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7. Damaged or Missing Items
If your product arrives damaged or incomplete:
• Notify us within 48 hours of delivery
• Provide photos or video evidence
• Do not install or use the equipment
We will arrange a replacement or repair in line with our warranty and returns policy.
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8. Tracking
Once your order ships, you will receive tracking or delivery confirmation from our logistics team.
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9. Contact Us
For shipping, delivery, or installation questions:
Speediance South Africa
Email: support@speediance.co.za